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Location: Bronx, New York, United States
Date Posted: April 08
Description
Milagros Rodriguez
PROFILE
A highly motivated, self-driven professional experienced at handling time sensitive projects and deadlines. Exceptional phone etiquette and communication skills. Adept at motivating individuals and diffusing possible conflicts as they arise.SUMMARY OF QUALIFICATIONS
· ACCOUNTING: Over ten years experience performing Accounts Receivable functions which included bank deposits, issuing credit, collection, spreadsheets, invoices, etc. Associates Degree in Accounting and Business Management.· CUSTOMER SERVICE RELATIONS: Over 17 years of experience providing excellent customer service to businesses and the public. Possess exceptional interpersonal skills to deal effectively with staff, peers, management and users. Adept at assisting customers with technical issues, managing complex projects to completion, and working with all levels of staff. Competent with MS Office technology including Word, Excel and Outlook.PROFESSIONAL EXPERIENCE
South Bronx Housekeeper Vendor Program Receptionist 09/07 – 2/08 Answer phones, screen calls and direct calls to the managers. Entering attendance verification forms in Microsoft word. Call clients so we can make homes visits. Verification of housekeepers also gives out checks.
Stark Carpet 06/99 -8/07
Clerical/Administrative Assistant Main functions consisted of providing administrative support to a carpet import wholesaler.· Enter customer orders and follow up through approval process and completion of order.· Mail samples to customers, respond to customer inquiries and complaints, and file orders.· Customer correspondence, request samples from mills and confirm delivery date, data entry. Kiamos and Tooker 11/89 – 05/99Accounts Receivable
Responsible for the accounting functions of a flower wholesaler. · Receive cash from customers, enter cash receipts, and maintain petty cash.· Issue credits, call customers for payments, collect rent checks.· Answer phones, investigate missing invoices, file invoices and screen calls. Monroe College 09/88 – 11/89Customer Service Representative Provided excellent customer service to college students, alumni, and staff on a daily basis.· Enter accounts receivable, record book receipts, total receipts, issue credit slips· Maintain inventory and screen calls.EDUCATION
Monroe College 04/86 -04/88
Associates Degree in Accounting and Business Management
TRANSFERABLE SKILLS
Communication skills, Analytical skills, Great organizational skills, Highly motivated, Incredible work ethics,
May 05, 09:26 AM Brenda says: