United States > New York > Bronx > Resumes in Bronx > CUSTOMER SERVICE 

CUSTOMER SERVICE – Bronx

Location: Bronx, New York, United States
Date Posted: August 08

Description

Zareena Bailey
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1185 Lebanon St, Apt 2H
Bronx, NY 10460
Cell: 646-671-7332
zareena_bailey@yahoo.com

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Experience
Spirit Cruises
Ticket Agent
Manhattan, NY   April 2007 - Present
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*Make Reservation via phone and
computer
*Print clients tickets and complete the
paper work at hand
*Create a "WOW" moment for each
client
Gateway Community College
Student Teacher
New Haven, CT   February 2001 - May 2003
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*Facilitated in creating a learning environment that fostered growth and development
*Implemented clear expectations and rules that was age appropriate
*Assisted in developing decision making and problem solving
*Administered tests and issued grades in accordance with methods used by cooperating educational institution
Gateway Community College
Assistant Secretary
New Haven, CT   September 2002 - May 2003
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*Greeted visitors to determined the nature of business
*Schedule appointments
*Located and attached appropriate file to correspondence to be answered by the employer
*Talked with students to resolve problems or directed students to other workers
*Answered telephones, provided information, took messages and transfered calls
Wilson\'s Kiddie Korner
Assistant Daycare - Pre K Teacher
Creston, WY   June 1998 - July 2000
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*Taught elemental natural and social science
*Fostered cooperative social behavior through games and group projects
*Observed children in order to detect signs of ill health, emotional disturbances, and to evaluate progress
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Education
University of Phoenix
High School - Criminal Justice
Savannah, GA   August 2006
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*Proficient in the use of MS Word, Excel, Powerpoint
*A hands-on professional with a proven record of success
*Able to communicate and interact effectively with individuals of all levels
*An experience team player, bringing enthrusiasm and energy into group efforts
*Capable of handling multiple projects concurrently
Gateway Community College
Other - Elementary Education
New Haven, CT  
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*Acquired study was Elementary Education from Jan 2000 - May 2003
*Became Miss Gateway in 2003
*Participated in extra curriculum activity such as cheer-leading
School For Teachers
Other - Elementary Education
New York, NY   August 2007
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*Currently taking review classes to prepare for NYC State Exam
Foster Penn College
Other - Childhood Education
Phoenix, AZ   December 2008
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*Currently taking online courses
Phipps West Farms Technology and Career Center
Other - Taking Computer Classes
Bronx, NY  
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*Computer Basics
*Microsoft Words Basics
*Windows XP
*Microsoft Word: Formatting
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